[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"{\"version\":\"published\"}service\u002Fwlan-probleme":3},{"data":4,"headers":179},{"story":5,"cv":176,"rels":177,"links":178},{"name":6,"created_at":7,"published_at":8,"updated_at":9,"id":10,"uuid":11,"content":12,"slug":166,"full_slug":167,"sort_by_date":168,"position":169,"tag_list":170,"is_startpage":28,"parent_id":171,"meta_data":168,"group_id":172,"first_published_at":173,"release_id":168,"lang":174,"path":168,"alternates":175,"default_full_slug":168,"translated_slugs":168},"WLAN Probleme","2026-06-16T13:47:14.776Z","2024-04-03T12:52:29.143Z","2024-04-03T12:52:29.165Z",188121230461564,"7ecdad77-7a4d-440c-afd0-78e6ea739f9c",{"SEO":13,"Body":17,"_uid":162,"no_index":28,"component":163,"no_search":28,"page_type":15,"seo_author":164,"seo_robots":28,"color_variant":165,"hide_breadcrumb":28,"hide_footernavi":44,"hide_navigation":28,"hide_floatingbar":44,"hide_footer_separator":28},{"_uid":14,"title":15,"plugin":16,"og_image":15,"og_title":15,"description":15,"twitter_image":15,"twitter_title":15,"og_description":15,"twitter_description":15},"5864f688-4953-40ba-a136-b028a57539ad","","seo_metatags",[18,48,71,107,158],{"_uid":19,"body":20,"color":45,"image":46,"component":47,"omit_spacing":44},"3592fc25-2a45-41ee-b91e-4cc133593d33",[21],{"_uid":22,"image":23,"button":29,"thumbs":30,"bodytext":31,"headline":32,"component":43,"subheadline":15,"image_nobackground":44},"b2c9cad9-c7df-4112-be48-d64a0cdf8081",[24],{"alt":15,"_uid":25,"image":26,"title":15,"component":27,"image_mobile":15,"rounded_corners":28},"b5082086-2078-4fb1-9e1b-adf4db0a4b34","\u002F\u002Fa.storyblok.com\u002Ff\u002F193077\u002F800x450\u002Fb644a56057\u002Fccv-mobile-premium-links-rgb_800x450.png","single-image",false,[],[],"Bei den Kartenlesegeräten CCV Mobile Premium und CCV Base Next kann es vereinzelt zu Verbindungsproblemen mit dem WLAN kommen. Hier halten wir Hilfe für Sie bereit.",[33],{"_uid":34,"type":35,"inline":28,"tooltip":36,"bodytext":37,"headline":40,"alignment":15,"component":41,"underline":28,"subheadline":15,"display_class":15,"headline_color":42,"subheadline_color":15},"31b6be05-7e16-4ad0-bcfa-bbf21419e5b6","h1",[],{"_uid":38,"plugin":39,"content":15},"6e85afc2-7d4b-423e-9c31-bcbf988019de","wysiwyg-tinymce","Haben Sie Probleme mit dem WLAN?","headline","red","stage-product",true,"bg-white",[],"section-background",{"_uid":49,"text":50,"type":35,"button":60,"component":61,"subheadline":15,"bullet_points":62,"switch_colors":28,"headline_first":63,"headline_second":15},"6bbdc819-09c2-41dc-a8cf-fcfd0090491c",[51],{"_uid":52,"size":15,"text":53,"align":56,"color":57,"margin":15,"content":15,"tooltip":58,"component":59},"66caa1ca-be35-483c-91c0-a623b009d441",{"_uid":54,"plugin":39,"content":55},"ac94767d-bb72-45a0-925b-63882d0a0887","\u003Cp>\u003Cstrong>WLAN-Verbindung nur über 2,4-GHz-Funknetz\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Die Terminals CCV Mobile Premium und CCV Base Next erfordern zur WLAN-Verbindung das 2,4-GHz-Funknetz. Ist in Ihrem Router auch das 5-GHz-Netz aktiviert, kann es zu Verbindungsabbrüchen kommen.\u003C\u002Fp>\n\u003Cp>Beide Netze sind in den meisten Routern von Haus aus gleich benannt. Die Terminals können daher nicht erkennen, welches Funknetz sich ihnen „am stärksten anbietet“. Ist es das 5-GHz-Netz, kommt keine Verbindung zustande – bzw. wird eine bestehende 2,4-GHz-Verbindung abgebrochen.\u003C\u002Fp>","left","black",[],"text-area",[],"text-element",[],[64],{"_uid":65,"type":66,"inline":28,"tooltip":67,"bodytext":68,"headline":70,"alignment":56,"component":41,"underline":28,"subheadline":15,"display_class":35,"headline_color":42,"subheadline_color":15},"8ac5863e-5975-471d-bdd1-fd4f0f3522b5","h2",[],{"_uid":69,"plugin":39,"content":15},"11e16dfc-7f8f-43a0-918c-fa7bb6fe9aad","Das Problem",{"_uid":72,"text":73,"type":35,"button":79,"component":61,"subheadline":15,"bullet_points":80,"switch_colors":28,"headline_first":101,"headline_second":15},"b15572d4-5ad3-43dd-b07e-a6e5124db4f5",[74],{"_uid":75,"size":15,"text":76,"align":56,"color":57,"margin":15,"content":15,"tooltip":78,"component":59},"0837b8dd-4a3b-4f75-b2ab-bb483e4d70e6",{"_uid":54,"plugin":39,"content":77},"\u003Cp>\u003Cstrong>5-GHz-Funknetz im Router „deaktivieren“\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Was können Sie tun, damit Ihr Terminal das 2,4-GHz-Funknetz erkennt und sich stabil mit dem WLAN verbindet?\u003C\u002Fp>\n\u003Cp>Sie haben zwei Möglichkeiten: Entweder deaktivieren Sie in Ihrem Router das 5-GHz-WLAN-Funknetz – oder Sie benennen es um. Dann hat Ihr Terminal entweder keine andere „Wahl“ mehr – oder erkennt das 2,4-GHz-Netz sofort an seinem eigenen Namen.\u003C\u002Fp>",[],[],[81],{"_uid":82,"items":83,"button":90,"headline":91,"body_text":15,"component":99,"light_mode":28,"reverse_order":28,"background_image":100},"41210ba6-b1f2-48c8-8d34-8dd75c85ae02",[84],{"_uid":85,"icon":15,"text":86,"label":15,"component":89},"32972793-0851-498b-8b1e-bec40ceacf89",{"_uid":87,"plugin":39,"content":88},"e5509372-2814-46a8-9db5-740bca465d6c","\u003Cp>Jeder Router hat eine Benutzeroberfläche zur Konfiguration wichtiger Einstellungen via PC, Notebook oder Smartphone. Manche Hersteller bieten dafür beispielsweise eine eigene App – üblich und immer möglich ist der Zugang über einen Webbrowser.\u003C\u002Fp>\n\u003Col>\n\u003Cli>IP-Adresse des Routers im Browser eingeben\u003C\u002Fli>\n\u003Cli>Persönliche Zugangsdaten eingeben\u003C\u002Fli>\n\u003Cli>WLAN-Einstellungen öffnen, z. B. 5-GHz-Netz umbenennen\u002Fabschalten\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>Die IP-Adresse und Zugangsdaten finden Sie auf dem Router.\u003Cbr \u002F>Wo und wie genau die Einstellungen bei Ihrem Router erfolgen, erfahren Sie im dazugehörigen Handbuch oder im Internet.\u003C\u002Fp>","single-bullet-point",[],[92],{"_uid":93,"type":66,"inline":28,"tooltip":94,"bodytext":95,"headline":97,"alignment":15,"component":41,"underline":28,"subheadline":15,"display_class":15,"headline_color":98,"subheadline_color":15},"2c57d577-7de6-43ab-873c-bb5f5adda74f",[],{"_uid":96,"plugin":39,"content":15},"d7e11145-4bd5-4e05-9d65-596028fe0159","Die Einstellungen an Ihrem Router ändern","brand-primary","benefit-bullet-list",[],[102],{"_uid":103,"type":66,"inline":28,"tooltip":104,"bodytext":105,"headline":106,"alignment":56,"component":41,"underline":28,"subheadline":15,"display_class":35,"headline_color":42,"subheadline_color":15},"5a0971b5-ccd9-40b1-b3c2-8e04bf5dfdab",[],{"_uid":69,"plugin":39,"content":15},"Die Lösung",{"_uid":108,"text":109,"type":66,"image":110,"component":61,"subheadline":15,"bullet_points":111,"switch_colors":28,"headline_first":151,"headline_second":15},"305ee7a4-c7f4-4066-abeb-f96858d74b80",[],[],[112],{"_uid":113,"items":114,"button":137,"headline":138,"body_text":145,"component":99,"light_mode":28,"reverse_order":28,"background_image":146},"2639c7da-c0b4-4c18-b4cd-436847c4cc5c",[115,121,127,133],{"_uid":116,"icon":117,"text":118,"label":15,"component":89},"52fe3334-bda0-42d4-a453-c38c720b56bf","icon-Briefumschlag",{"_uid":119,"plugin":39,"content":120},"11358687-add0-4cd1-8b06-7fbcf4ebe89e","\u003Cdiv class=\"bullet-text\" style=\"box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 0.9375rem; text-align: left; line-height: 23px; color: #666666;\" data-v-720029d2=\"\">\n\u003Cp style=\"box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 0px;\">\u003Cspan class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\" style=\"box-sizing: border-box; -webkit-font-smoothing: antialiased;\">\u003Ca class=\"fui-Link ___1idfs5o f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq f17ae5zn\" style=\"box-sizing: border-box; -webkit-font-smoothing: antialiased; text-decoration-line: none; background-color: transparent; overflow-wrap: break-word;\" title=\"mailto:kundenservice@s-haendlerservice.de\" href=\"mailto:kundenservice@s-haendlerservice.de\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link kundenservice@s-haendlerservice.de\">kundenservice@s-haendlerservice.de\u003C\u002Fa>\u003C\u002Fspan>\u003C\u002Fp>\n\u003C\u002Fdiv>",{"_uid":122,"icon":123,"text":124,"label":15,"component":89},"a0939ad5-f7d5-4c6a-8c9e-bcef032895b7","icon-Telefon",{"_uid":125,"plugin":39,"content":126},"a0caff8c-4fc3-4882-903d-180ed8e6f550","\u003Cdiv class=\"bullet-text\" style=\"box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 0.9375rem; text-align: left; line-height: 23px; color: #666666;\" data-v-720029d2=\"\">\n\u003Cp style=\"box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 0px;\">\u003Cspan style=\"font-size: 0.9375rem;\">069 6630-5806\u003C\u002Fspan>\u003C\u002Fp>\n\u003C\u002Fdiv>",{"_uid":128,"icon":129,"text":130,"label":15,"component":89},"19c3fc68-de42-483d-9a20-4b89d7eed882","icon-Kalender",{"_uid":131,"plugin":39,"content":132},"84e5b667-760a-4693-9a9f-26ec9580a797","\u003Cdiv class=\"bullet-text\" style=\"box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 0.9375rem; text-align: left; line-height: 23px; color: #666666;\" data-v-720029d2=\"\">\n\u003Cp style=\"box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 0px;\">\u003Cspan style=\"font-size: 0.9375rem;\">Montag - Freitag 07:30 - 20:30 Uhr\u003C\u002Fspan>\u003C\u002Fp>\n\u003C\u002Fdiv>",{"_uid":134,"icon":129,"text":135,"label":15,"component":89},"1f5b2bb4-1a1a-4e0a-9b7a-5e4c6dd34e45",{"_uid":131,"plugin":39,"content":136},"\u003Cdiv class=\"bullet-text\" style=\"box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 0.9375rem; text-align: left; line-height: 23px; color: #666666;\" data-v-720029d2=\"\">\n\u003Cp style=\"box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 0px;\">\u003Cspan style=\"font-size: 0.9375rem;\">Samstag 08:30 - 18:30 Uhr\u003C\u002Fspan>\u003C\u002Fp>\n\u003C\u002Fdiv>",[],[139],{"_uid":140,"type":66,"inline":28,"tooltip":141,"bodytext":142,"headline":144,"alignment":15,"component":41,"underline":28,"subheadline":15,"display_class":15,"headline_color":42,"subheadline_color":15},"67e69ea5-1fd2-4881-9501-7d8a36363dc4",[],{"_uid":143,"plugin":39,"content":15},"ba3a08a8-4c1a-45b4-94c6-b7d539930afb","Haben Sie weitere Fragen?","Gern können Sie unseren technischen Kundenservice kontaktieren.",[147],{"alt":15,"_uid":148,"image":149,"title":15,"component":27,"image_mobile":150,"rounded_corners":28},"2c2a0d72-34c2-4c8b-a138-b2803d9de6d1","\u002F\u002Fa.storyblok.com\u002Ff\u002F193077\u002F800x450\u002F57cda90828\u002Fkachel_kontakt_800x450.png","\u002F\u002Fa.storyblok.com\u002Ff\u002F193077\u002F800x450\u002Fae5852bcea\u002Fkachel_service_800x450.jpg",[152],{"_uid":153,"type":66,"inline":28,"tooltip":154,"bodytext":155,"headline":157,"alignment":56,"component":41,"underline":28,"subheadline":15,"display_class":35,"headline_color":42,"subheadline_color":15},"8e2448a8-4ca2-4c50-bb17-4c9bb17dbfc2",[],{"_uid":156,"plugin":39,"content":15},"3778a4dc-1de1-4b67-9170-7fe705eb49b4","Telefonischer Service",{"_uid":159,"size":160,"component":161},"94be82eb-8612-4fa5-a870-9d36f354ea34","small","spacer","f21d36e1-9c14-4140-a6fe-544a19ff4761","static-page","PAYONE","light","wlan-probleme","service\u002Fwlan-probleme",null,230,[],188121228540510,"3fae7318-8578-47b9-9cb9-640905a83dd2","2023-08-02T08:47:02.193Z","default",[],1790846827,[],[],{"age":180,"cache-control":181,"connection":182,"content-encoding":183,"content-type":184,"date":185,"etag":186,"referrer-policy":187,"sb-be-version":188,"server":189,"transfer-encoding":190,"vary":191,"via":192,"x-amz-cf-id":193,"x-amz-cf-pop":194,"x-cache":195,"x-content-type-options":196,"x-frame-options":197,"x-permitted-cross-domain-policies":198,"x-request-id":199,"x-runtime":200,"x-xss-protection":201},"384530","max-age=0, public, s-maxage=604800, stale-if-error=3600","keep-alive","gzip","application\u002Fjson; charset=utf-8","Thu, 01 Oct 2026 10:11:18 GMT","W\u002F\"2310256ee66897a42c9a691ac10e5b70\"","strict-origin-when-cross-origin","5.976.0","nginx\u002F1.29.1","chunked","Origin,Accept-Encoding","1.1 5510ba86e3df44d161d0304fbdee228c.cloudfront.net (CloudFront)","GGAtwJbzP1XWG7xSSmDz2hsypifrpm2xPUohjkdzeeggGEmHnvnArQ==","FRA60-P12","Hit from cloudfront","nosniff","SAMEORIGIN","none","9d27fe7b-aba4-4d6d-896a-ac0a1a7da807","0.030973","0"]